Find a carer your family will actually love
DBS-checked, experienced carers matched to your needs, your schedule, and your personality — not just your postcode.
Care and safety, in equal measure
Most platforms optimise for one or the other. We built Empatha around both.
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Every carer is DBS-checked and reference-verified before they can be matched.
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Matching considers personality and shared interests, not just qualifications.
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Transparent pricing — you pay the carer's advertised rate, with no hidden markup.
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A real support team reviews every request — you're never dealing with a black box.
Three steps to the right carer
Share your care needs
Tell us who needs care, their routine, and the kind of person who would suit them.
Get matched with carers
We score every available, qualified carer and explain exactly why each match works.
Chat and book with confidence
Message a carer, arrange a call, then book — one-off, recurring, or live-in.
Care for every need
From a weekly visit to full-time live-in support.
Companionship Care
Regular, genuine company for someone who deserves more than a quiet house
Learn more
Personal Care
Support with daily routines, delivered with dignity
Learn more
Dementia Support
Specialist, patient care from carers who understand dementia
Learn more
Mobility Support
Safe, confident support getting around — indoors and out
Learn moreScored on what actually matters
Every match is weighted across eight factors. Here are the four that count most.
Expertise
Location
Availability
Personality fit
Safety isn't an afterthought — it's the foundation
Enhanced DBS checks
Verified before any profile goes live.
References reviewed
Independently checked by our team.
GDPR-compliant
Sensitive data encrypted, always.
24/7 admin oversight
Every booking and message can be reviewed.
Real experience, thoughtfully matched
DBS verified
Grace A.
Manchester · 8 years experience
Warm and patient, Grace specialises in dementia support and loves gardening, cooking and a good chat over tea.
£18/hr
View profile
DBS verified
Daniel O.
Leeds · 5 years experience
Daniel supports clients with mobility needs and hospital discharge, with a calm, encouraging manner.
£16/hr
View profile
DBS verified
Priya S.
Birmingham · 10 years experience
Priya brings a decade of personal and palliative care experience, with a gentle, reassuring presence.
£19/hr
View profile100%
Carers DBS-checked before matching
8
Matching factors, from distance to personality
24hr
Typical time to first match
4.8/5
Average family satisfaction
What people say about Empatha
“We found a carer for my mum within two days who genuinely gets on with her — they talk about gardening for half the visit.”
Helen R.
Daughter of a client, Manchester
“Being matched on personality as well as skills sounded like a nice idea until it actually happened. My carer and I get on properly, not just professionally.”
James T.
Client, Leeds
“The verification process was thorough but straightforward, and I only get matched with families who actually want what I offer.”
Amara O.
Carer, Birmingham
Latest articles
What is companionship care, and how is it different from personal care?
Companionship care is about connection, not just tasks — but it's easy to conflate it with personal care. Here's the real difference, and how to know which your family needs.
2 July 2026 · 5 min read
10 questions worth asking before you choose a carer
Verification badges and star ratings tell you a lot — but the right questions in a first message or call tell you the rest. Here is what experienced families ask.
18 June 2026 · 6 min read
Supporting a parent with dementia at home: what actually helps
Dementia care at home is possible for longer than many families expect, with the right support in place. Here's what experienced dementia carers say makes the biggest difference.
30 May 2026 · 7 min read
Good to know
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