Care service

Personal Care

Support with daily routines, delivered with dignity

Personal care is the most hands-on form of support Empatha arranges, covering washing, dressing, toileting, and the daily routines that become harder to manage independently. It's also the area where trust and dignity matter most — which is why every personal care match starts from verified experience, not just availability.

We know that inviting someone into this part of daily life is a significant step. Our carers are trained to support independence wherever possible, not replace it — encouraging someone to do what they still can, while being there for what they can't.

What's included

Washing, bathing and dressing support
Continence care, delivered discreetly and respectfully
Help getting in and out of bed safely
Support with daily routines and general mobility around the home
Medication prompts (see also our medication reminders support)
Close coordination with family on any changes in need

Who it's ideal for

People who need hands-on help with daily routines but wish to remain at home
Families managing a gradual decline in independence
Short-term support after an injury or hospital stay
Anyone wanting consistent, dignified care from a familiar carer

Questions

Personal Care — frequently asked

Every personal care carer on Empatha has verified prior experience in the role, reviewed as part of our carer verification checklist before their profile goes live.

Yes — most families combine the two, since a single visit can cover both the physical and social side of care.

You can update your care request at any point, and we'll re-match if your current carer's availability or experience no longer fits.

You may also need